The situation is slightly different with DVS (Dante Virtual Soundcard), the error counters of DVS are dependent on the operating system’s network interface error counter. You can find the error counters by double-clicking on the device name and selecting the Status tab in the Device View window, the error count indicates the number of transmit/received Cyclic Redundancy Check (CRC) or packet errors detected since the device was last started. On Dante Controller, a red light in the Packet Errors column on the Network Status indicates that one or more media packets have been corrupted between the Dante-enabled device and the node on the other side of the Ethernet cable. If the issue is still present with a direct connection, try a USB to Ethernet adapter in place of the built-in Ethernet port, which should resolve the problem. To confirm this as the issue, connect a Dante enabled hardware device directly to the computer so the switch is bypassed. This issue may also be due to the Mac’s built-in Ethernet port blocking communication from the leader clock. Your switch configuration may be different, please contact the switch manufacturer or your network admin for assistance with this configuration. This example is for a Cisco SG300 network switch. However, assuming the Mac has a Gigabit port, you should be fine. The easiest solution is to ‘Forward All’ multicast to the Mac. In effect, that disables IGMP snooping for that port. This can prevent DVS achieving PTP sync with the network, which in turn prevents reliable audio transmission. In some macOS and switch configurations, IGMP snooping can interfere with PTP traffic to the computer’s network interface. This FAQ will be updated if this situation changes. Remediation: None necessary at this time. We will continue to systematically evaluate these for exposure and take remediation action as appropriate. Our investigation continues, but Audinate products and services have no known direct exposure to this vulnerability at this point in time.īeyond Audinate’s core products and services, Audinate utilises software products & cloud services from a range of third parties across our business. Audinate has looked for and not identified the use of the Log4j library in any of our public products and services. This FAQ will be updated if this situation changes.ĭetails: There have been recent concerns regarding the widespread exploitation of a critical remote code execution vulnerability (CVE-2021-44228) affecting Apache Log4j, a Java logging framework.

Summary: Audinate products and services have no known exposure to the Apache Log4j security vulnerability (CVE-2021-44228) at this time. Affected Products / Versions: None known at this time.

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